Ordering Information

It's our intention to provide the highest quality goods and services to our customers at competitive prices. We are committed to the highest standards of customer service. If we can help make your experience with Correction Enterprises better, please let us know.

Here you will find information about ordering products, product warranty information, our return policy, and cancellations.

If this is your first time visiting our website, other useful information about qualifying to purchase Correction Enterprises products can be found on this page.

Warranty Information

Unless stated otherwise, materials and workmanship are warranted for a period of twelve months from date of customer acceptance. During the warranty period, defective products will be repaired or replaced at the discretion of Correction Enterprises.

Warranties are valid for the original purchaser only. We cannot be responsible for warranty repair or replacement in cases of clear abuse.

If for any reason youre dissatisfied with a Correction Enterprises product or service, please contact our customer service at (800)241-0124. In the Raleigh area, call (919)716-3600.

Return Policy

Return requests should be made to customer service within five working days of product receipt. Returns are subject to a 20% restocking fee and freight charges. Please pack goods for return in the original shipping carton and contact us for return approval. Also include the purchase order number, invoice number, and delivery ticket number.

Products custom made to customers specifications may not be returned.

Correction Enterprises reserves the right to refuse returns not in saleable condition, except when damage occurs as a result of our error.

Please contact our customer service at (800)241-0124 for more information. In the Raleigh area, call (919)716-3600.

Cancellations

Cancellations on standard orders must be received by our customer service department at least five working days prior to scheduled delivery date, or a 20% restocking charge may apply. Custom orders cannot be cancelled after receipt of purchase order.

Pricing Disclaimer

Some items require a furniture installation fee; which includes delivery, uncrating, assembly and set in place on-site. Please contact a sales representative for details.

Prices are subject to change without notice!
Prices do not include sales tax. Please add sales tax to your order. For more information and current prices, please call Correction Enterprises at (919)716-3600 or (800)241-0124.